Return and Refund Policy

Pwincess Cutt does not offer any returns for any reason at all. You may cancel your order for a full refund at any time before shipping.

Please do not send any products back to us, as the package will be refused and returned to the sender.

This Policy shall be governed and interpreted in accordance with the English language, regardless of any translations made for any purpose whatsoever.

Pwincess Cutt offers a 100% refund on all orders prior to shipping. Pwincess Cutt does not offer refunds on any orders for any reason at all after they have shipped. Only in the event that a product has been damaged or is faulty will Pwincess Cutt consider offering a replacement order at its sole discretion. Pwincess Cutt does not offer returns for any reason at all.

Pwincess Cutt takes a photograph of every order before it is shipped. Therefore, if you receive the incorrect product(s) or the flower is in bad condition, Pwincess Cutt will offer a replacement at its sole discretion and will only consider a replacement after a customer provides sufficient photographic evidence. In the event that Pwincess Cutt confirms that a mistake has been made, then Pwincess Cutt will re-ship a replacement product(s) free of charge.

UNDER NO CIRCUMSTANCES SHOULD YOU SEND PACKAGES BACK TO US. PACKAGES WILL BE REFUSED AND RETURNED TO THE SENDER.